Exploring how worksheet design can impact satisfaction of family visitors at a Botanical Garden
Worksheets can be a great way to help visitors personalize experiences at museums, zoos, botanical gardens, and similar venues. In particular, worksheets are popular with family-oriented programs as they can provide activities for the family to complete together. While many studies have compared the difference in visitor satisfaction between using and not using worksheets, there have not been many studies that look at the impact that worksheet design has on visitor satisfaction. This study evaluated the how the design of family-oriented worksheets impacted user satisfaction.