The Natural Areas Guest Services Supervisor reports to the Guest Services Manager. The supervisor oversees daily operation at the Jefferson Memorial Forest Welcome Center, including, but not limited to, program, facility, and campground reservations; gift shop sales; direct and indirect customer service; and related duties. The Supervisor oversees staff responsible for front line customer services including full-time staff, seasonal employees, and volunteers.
The Natural Areas Guest Services Manager reports to the Natural Areas Parks Administrator. This position will manage customer service and visitor engagement across the Natural Areas Division. The ideal candidate will have demonstrated management experience related to facility maintenance and operation, park and facility rental and reservation, volunteer program admin, and marketing of park facilities.
The Naturalist position with Natural Areas Division in Louisville, Kentucky develops, plans, and executes conservation education curriculum and educational programs which meet national and state standards. Provides recreational programs to community and helps train seasonal staff.