Senior Interpretive Services Specialist

Job
The deadline for this job has passed and it is not visible on the eePRO Jobs page.

Deadline to Apply:

Monday, July 11, 2022, 5:00pm

Address:

Roseville, CA
United States

Job Category:

Job

Job Type:

Full-time

Overview:

The Roseville Utility Exploration Center is accepting applications for the full-time position of Senior Interpretive Services Specialist. The position’s primary responsibilities are to plan, organize and coordinate technical and professional duties in support of assigned interpretive facilities and programs; to troubleshoot operational issues and ensure the implementation of assigned programs; and to perform a variety of professional and technical tasks related to assigned responsibilities.

SENIOR INTERPRETIVE SERVICES SPECIALIST

SALARY: $5,163 to $7,264 monthly (26 pay periods annually) 

FINAL FILING DATE:    We are accepting applications until 5:00 p.m. July 11, 2022.
            
IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION
The Human Resources Department is accepting applications for the position of Senior Interpretive Services Specialist.  The current opening is a regular, full-time position in the Environmental Utilities Department at the Roseville Exploration Center, but the list established may be utilized to fill future regular, limited term or temporary vacancies in the City for the duration of the list. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available. 

The City of Roseville promotes a no smoking atmosphere.

 

THE CITY
The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

  • Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
  • Build trust: Ensure honesty and integrity to gain confidence and support of others.
  • Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
  • Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
  • Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
  • Make quality decisions: Make sound, timely decisions and recommendations.
  • Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION
To plan, organize and coordinate technical and professional duties in support of assigned interpretive or educational facilities and programs within the City of Roseville; to troubleshoot operational issues and ensure the implementation of assigned programs; and to perform a variety of professional and technical tasks related to assigned responsibilities.

DISTINGUISHING CHARACTERISTICS
The Senior Interpretive Services Specialist is the advanced journey level in the Interpretive Services Specialist class series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series and provide technical and functional supervision over professional and technical personnel.

SUPERVISION RECEIVED AND EXERCISED

  • Receives general direction from assigned management staff.
  • May exercise direct supervision over assigned professional technical, and administrative support personnel.

 

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

  • Plan, prioritize, and review the work of personnel assigned to research, design and implement interpretive or educational programs that meet the goals and objectives of the City and needs of the community.
  • Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
  • Participate in evaluating the activities of staff, recommending improvements and modifications.
  • Provide and coordinate staff training; work with employees to correct deficiencies.
  • Perform the most difficult and complex work related to the development and implementation of interpretive or educational facilities and programs.
  • Plan for and ensure the quality of interpretive programs and develop and coordinate new and existing interpretive tours, programs, classes, camps and events.
  • Plan, prioritize, hire, train, assign and monitor the work of temporary staff and volunteers involved in interpretive or educational facility activities.
  • Provide guidance on day-to-day program implementation including program direction, communications and marketing of such programs.
  • Participate in and oversee the development and implementation of the more complex projects, programs and/or special events ensuring project deliverables are met within budget and timeline. 
  • Oversee the daily care and maintenance of Utility Exploration Center exhibits and media; work with and inspect the work of vendors and contractors for maintenance and repair activities.
  • Oversee the implementation of systems, policies and procedures for retail, program reservations, and customer service functions; oversee inventory and cash management. 
  • Participate in budget preparation and administration for assigned projects.
  • Answer questions and provide information to the public; investigate complaints related to program  areas  of  assignment  and  recommend  corrective  action  as  necessary  to  resolve complaints.
  • Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
  • Perform related duties as assigned.

 

MINIMUM QUALIFICATIONS

Knowledge of:

  • Advanced principles and practices of interpretive and educational program development and service delivery.
  • Project management methodologies.
  • Principles and practices of interpretive and educational program development and delivery.
  • Principles  and  practices  of  organizing  groups,  programs  and  services  in  an  education environment.
  • Program evaluation and analysis. 
  • Educational needs of a wide variety of age groups and special populations.
  • Pertinent local, State and Federal laws, ordinances and rules.
  • Modern office equipment and methods including use of computer applications in word processing, spreadsheet, and databases.
  • Principles and practices of safety management.

Ability to:

  • Plan, organize, and coordinate the implementation of interpretive and educational programs.
  • On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
  • On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
  • Effectively manage the more complex projects. 
  • Effectively identify, develop and implement interpretive or educational programs that meet the goals of the City and needs of the community.
  • Review and modify programs accordingly. Properly maintain exhibit materials.
  • Prepare a variety of reports and maintain accurate records and files.
  • Train staff and volunteers in work procedures and requirements.
  • Interpret and explain pertinent City and department policies and procedures.
  • Analyze problems, evaluate alternatives, and recommend or take effective course of action. Promote and enforce safe work practices and ensure facility and equipment safety.
  • Work weekends and evening shifts as required.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.

 

EXPERIENCE AND TRAINING

Experience:

  • Two years of responsible experience performing duties similar to that of an Interpretive Specialist II with the City of Roseville. (To perform technical and professional duties in support of assigned interpretive or educational facilities and programs.)

AND

Training:

  • A Bachelor’s degree from an accredited college or university, preferably in biological sciences, cultural history, anthropology, interpretation, historical preservation or a related field.

 

License or Certificate:

  • Possession of a valid California driver’s license by date of appointment.

 

SUPPLEMENTAL QUESTIONNAIRE

1.    Your responses to questions 2-7, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

Yes
No

2.    Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones. 

3.    How many years of full-time experience do you have performing technical and professional duties in support of assigned interpretive or educational facilities and programs? 

Less than 2 years
2-4 Years
4-6 Years
6+ Years

4.    Give an example of a project, program or event you created and implemented.  What was your role, what was the outcome, and what lessons did you learn?

5.    Describe your approach to evaluating the activities of others and recommending improvements or modifications.

6.    What is your leadership style? Provide examples of teams or projects you have lead.  How do you support and motivate a team?

7.    Please provide examples of interpretive or educational programs you have conducted for a variety of audiences.  List the program type, target audience, and theme of the program.

SELECTION PROCESS
All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Benefits

For more information regarding the City's benefits, visit our website at here.  This position is in Local 39.

Special Instructions

The following options apply to the evaluation of college degrees from countries outside the United States:

  • Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website.
  • Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org  
  • A copy of the foreign credential evaluation verification must be attached to the employment application.
  • Applicants who do not provide this verification will be eliminated from further consideration.

Recruitment Contact

Contact phone: (916)774-5475
Contact email: recruitment@roseville.ca.us

How to Apply:

Follow this link to apply: https://www.calopps.org/roseville/job-20255319