Facility and Operations Director

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Deadline to Apply:

Tuesday, September 6, 2016, 4:00pm


Wisconsin Dells, WI
United States

Job Category:


Job Type:



GEOGRAPHIC AREAS SERVED: Primarily the Upham Woods Outdoor Learning Center and occasionally extending beyond county boundaries for specific commitments and team programming.

OFFICE LOCATION: Upham Woods Outdoor Learning Center, N194 County Road N, Wisconsin Dells, WI 53965

POSITION PURPOSE: The Facility and Operations Director - Upham Woods Outdoor Learning Center develops, coordinates, and implements environmental education programs for Center user groups (i.e., primarily youth groups) of the Upham Woods Outdoor Education Center and through the effective management of the buildings, equipment, facilities and grounds at the Center. The Facility and Operations Director works with the Center Director/4H-YD Environmental Education Specialist in raising funds for the improvement of educational activities; serves as a facilitator between groups using Center facilities; and functions as primary contact for Upham Woods when the Center Director is not on site. The Facility and Operations Director is responsible for managing the facility of Upham Woods, including supervision of custodial and maintenance teams, risk management, recruiting users of the Center, fundraising, and coordinating programs for the Center including externally funded projects such as grants. The Facility and Operations Director is also responsible for coordinating programs and staff training with the Upham Woods Outdoor Education Center Program Director and the Upham Woods Outdoor Education Center Director/4H-YD Environmental Education Specialist.


  • Provide administrative and operational leadership for the Upham Woods Outdoor Education Center when the Center Director is not on site 
  • Provide leadership for property and facility management of the Upham Woods Outdoor Education Center; including supervising maintenance and custodial staff, as well as managing equipment, program animals, buildings and grounds in compliance with relevant best practices and university policies, laws and state codes  
  • Lead implementation of the facility and property operations maintenance and quality control plan 
  • Lead Legacy Campaign efforts for development and execution of donation expectations related to Upham Woods property, buildings and facilities - Promote, coordinate, and evaluate environmental education programs for Center user groups, including recruitment of new groups, and serving as a facilitator to such groups 
  • Develop, direct, implement, and evaluate environmental education programs using appropriate methods, to include but not limited to instruction related to Outpost programming, research projects, and naturalist field teaching  
  • Work with members of the Upham Woods 4-H Advisory Committee to develop and implement a strategic environmental education plan for the Center 
  • Work with the Center Director to raise outside funds for improvement of educational programming, including the administration of externally funded projects (such as grants)  
  • Communicate with users and stakeholders through Upham Woods web site development and maintenance, telecommunications, e-mail, print materials, and attendance at relevant conferences and workshops
  • Provide assistance as needed to recruit, train, and supervise seasonal naturalists and interns 
  • Share responsibility for evening and weekend programming with on-call staff 
  • Develop and coordinate program volunteer efforts  
  • Reach and engage diverse audiences in ways that are inclusive and do not discriminate to ensure full access to programs, facilities and educational services


  • Plan, coordinate, and supervise physically active educational programs on occasion 
  • Incorporate practical demonstration methods when teaching or training
  • Build, strengthen and sustain trust-based relationships to promote cooperative and respectful work environments  
  • Develop and maintain relationships with programmatic and funding partners in ways that effectively communicate the value of Cooperative Extension 
  • Collaborate with program-related community coalitions and partnerships  
  • Represent Cooperative Extension and provide educational leadership with program-related agencies and educational institutions 
  • Develop plans of work based on ongoing assessment of clientele needs  
  • Develop and use an appropriate system for reporting and evaluating programs to the Upham Woods 4-H Outdoor Learning Center, the University of Wisconsin-Extension and to clients, colleagues and other Extension collaborators, including the Upham Woods 4-H Advisory Committee, as needed  
  • Regularly consult with and report to Extension partners at the county and state levels to ensure accountability  
  • Cooperate with other Extension personnel to develop strong, integrated Extension programs  
  • Develop and follow a professional development plan to ensure proficiency in priority content, current research and relevant competencies  
  • Participate in district and/or state program activities as appropriate and needed  
  • Utilize a computer to perform word processing, e-mail communication, database applications, spreadsheet applications, Internet searches, and audiovisual presentations  
  • Keep accurate, complete and timely work records 
  • Be responsive to evolving position, program, office and organizational needs; perform adjusted or additional duties as requested


  • Provide educational programs in physically strenuous conditions requiring climbing, hiking, rowing, paddling, or other activities for prolonged periods in adverse conditions including heat, cold, darkness and outdoor settings with irregular terrain 
  • Obtain Red Cross Lifeguard certification, or approved equivalent, within 3 months of employment 
  • Obtain a valid driving license, successfully complete the University of Wisconsin Van Driver training program, and be an approved driver for University of Wisconsin-Extension fleet vehicles 
  • Work Monday – Friday 8:00AM – 5:00PM with responsibility for sharing programming during evening and weekend hours, as needed
  • Travel weekly in the Wisconsin Dells area and occasionally travel within the state 
  • Make individual arrangements for transportation adequate to meet position responsibilities and essential job functions


The primary accountability relationships for this position is with the Upham Woods Outdoor Education Center Director/4H-YD Environmental Education Specialist on all matters related to (a) program performance and job responsibilities, (b) developing effective external working relationships with clientele groups, other agencies, departments and organizations, (c) continuing professional development and (d) reporting and evaluating programs to state and federal government as appropriate. To successfully fulfill performance expectations, the Facility and Operations Director will work in close cooperation and collaboration with the Upham Woods Outdoor Education Center Program Director and the Upham Woods Outdoor Education Center Office Operations Associate, in addition to the Center Director.


  • Bachelors degree with coursework in environmental education, natural resources management or related fields 
  • Experience with management of facilities (such as buildings, grounds, trails, etc.) 
  • Managerial experience related to supervising paid and/or volunteer staff to create inclusive and respectful work environments 
  • Experience in youth related programs 
  • Demonstrated skills in written and oral communications 
  • Strong interpersonal relationship, problem-solving and conflict resolution skills 
  • Ability to plan, implement and teach educational programs 
  • Ability to manage program equipment 
  • Ability to work at a community level and partner with others to address educational program needs 
  • Knowledge and skills to effectively interact with people from different cultural backgrounds, including those associated with race, ethnicity, national origin, religion, socioeconomic status, age, gender, disability, sexual orientation, and other aspects of human diversity


  • A minimum of two years of professionally related experience with a focus on youth education, developing community partners or volunteer development 
  • Course work in educational principles, curriculum development, program evaluation and/or the cognitive and social development of youth and adults 
  • Experience with securing external funding such as donations or grants; budgeting skills 
  • Experience with management of program equipment  
  • Demonstrated educational program development skills including planning and implementing programs; evaluating learning experiences; and communicating program impact and value to stakeholders  
  • Demonstrated skills in interpreting, utilizing and applying evidence based information and research findings  
  • Knowledge of youth and adult learning principles 
  • Experience with conference presentations and the authoring of reports or articles 
  • Effective group education and facilitation skills 
  • Experience managing volunteer-delivered programs 
  • Experience developing effective partnerships or coalitions with community partners and local governments 
  • Successful volunteer or paid experience working with people from diverse backgrounds and experiences 
  • Demonstrated skills in building and maintaining professional work environments 
  • Effective communication and presentation skills using a variety of methods and technologies 
  • Ability to promote Cooperative Extension and its programs through various media and public relations strategies 
  • Knowledge of the legacy of Cooperative Extension as part of the U.S. system of land-grant institutions, dedicated to service in the public good

TYPE OF APPOINTMENT: This position is a fixed-term renewable academic staff appointment in the University of Wisconsin-Extension division of Cooperative Extension. Fixed-term renewable academic staff appointments are made on an annual basis, with renewal possible.

POSITION CLARIFICATION:  This position is subject to University of Wisconsin System, University of Wisconsin-Extension and Cooperative Extension human resources policies. This position description is not intended to be comprehensive in nature given the changes in primary duties/essential job functions and position expectations that can occur over time in response to emerging and assessed community, program and organizational needs. Changes to this position description are subject to the approval of the Cooperative Extension Human Resource Development Office and those to whom the position is accountable.

POSITION BENEFITS AND SALARY: State of Wisconsin benefits (https://www.wisconsin.edu/ohrwd/benefits/), including retirement, vacation, sick leave, health insurance, and other insurances. Starting salary range commensurate with minimum and preferred qualifications: $42,000 - $55,000.

EQUAL OPPORTUNITY: As an affirmative action employer, University of Wisconsin-Extension provides equal opportunity in programs and employment; and is strongly committed to maintaining a climate supportive of respect for differences and equality of opportunity. University of Wisconsin-Extension does not discriminate on the basis of age, race, creed, color, disability, sex/gender, sexual orientation, national origin, ancestry, religion, marital status, identity as a veteran, disabled veteran, Vietnam veteran or any other military service, arrest record or non-program related conviction record. We promote excellence through diversity and encourage all qualified individuals to apply. Materials will be made available in alternative format upon request. Please call 711 if you are hearing or speech impaired and need assistance. Direct inquiries concerning equal opportunity to: University of Wisconsin-Extension Office of Equity, Diversity and Inclusion; Room 501; 432 N. Lake Street; Madison, WI 53706. 608.262.0277 (office); 608.890.0259 (fax.)

CRIMINAL BACKGROUND CHECK: A criminal background check will be conducted prior to employment. Completed consent forms will be requested following final interviews. In compliance with the Wisconsin Fair Employment Act, convictions and pending charges will be considered only as they relate to this position.


Job Duration:


How to Apply:

To receive full consideration, application materials must be received by September 6, 2016 and include all of the following (WHEN UPLOADING DOCUMENTS, PDF FORMAT IS PREFERRED):

  • COVER LETTER (up to two pages) in which you summarize how your qualifications meet those of the position. Please note that your response will be evaluated not only for content but for written communication skills as well. You are encouraged to refer to formal education, training, professional work history, volunteer work, research and any related life experiences in your response. Please follow the guidelines below to ensure your cover letter is as complete a summary of your qualifications as possible: -
    • Prepare a summary paragraph for each of the listed Minimum Qualifications. -
    • Include a paragraph that summarizes the knowledge, skills and abilities which you possess as particular strengths, beyond the minimum qualifications (see Best Qualified section). -
    • If an “Initial Position Focus” is specified on the first page of the position description, describe any relevant experience you have related to the “Initial Position Focus”.
  • PROFESSIONAL RESUME, including related education, professional work history and volunteer experience.
  • CONTACT INFORMATION FOR THREE (3) PROFESSIONAL WORK REFERENCES, including at least one person who has been your immediate supervisor. For each reference, please indicate the nature of your professional relationship and include the persons title, e-mail address and telephone number.
  • FINAL COLLEGE TRANSCRIPTS for each of your degrees. Unofficial copies of final college transcripts are acceptable when applying for this position. Official final college transcripts are required upon hire.

Please upload only the materials requested above. Any documents, other than those requested, will be deleted from your application. Application materials that do not comply with these instructions are incomplete and will not be considered. Applications received after the application due date will be accepted through the conclusion of the initial application screening process. The University will not reveal an applicant’s identity who has requested confidentiality during the application process, unless or until there is a public records request and he or she is the successful candidate. See Wis. Stat. Sec. 19.36(7)(b). A criminal records review will be conducted prior to employment. Completed consent forms will be requested at the time of final interviews. In compliance with the Wisconsin Fair Employment Act, convictions and pending charges will be considered only as they relate to this position.

HOW TO APPLY: Please click on the link below to apply. Please scroll down and choose either External or Internal Applicant buttons.


Job Compensation:


Compensation Information:

State of Wisconsin benefits (https://www.wisconsin.edu/ohrwd/benefits/), including retirement, vacation, sick leave, health insurance, and other insurances.  Starting salary range commensurate with minimum and preferred qualifications:  $42,000 – $55,000.

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